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https://hmrcdigital.blog.gov.uk/raising-accessibility-awareness/

Raising accessibility awareness

Raising accessibility awareness, changing people's perceptions

Activities you can try

To gain an insight into the challenges of users with access needs try these activities. You can do them at home, at your desk.


Watch and listen to some videos

We have compiled a few YouTube playlists to give you easy access to videos where you can find out more about why accessibility matters, demonstrations of assistive technologies and guidance and best practises to follow.


User stories

Story 1 - Autism

Story 2 - Attention Deficit Hyperactivity Disorder

Story 3 - Inflammatory arthritis

Story 4 - Retinitis Pigmentosa

Story 5 - Chronic migraine


How you can make a difference

Here are some suggestions of things you can do where you can make a difference

Accessibility is not an afterthought

Check the accessibility of your service before you get an audit

Designing for colour blindness

Make your documents accessible

Check the spelling, grammar and readability of your content. In Microsoft Office products use Review > Spelling & Grammar, or paste text into Hemingway Editor

Learn how to make your content accessible using the Accessibility Checker facility in our Microsoft Office 365 products

Get involved

Be My Eyes - bringing sight to blind and low-vision people. Be My Eyes is a free app that connects blind and low-vision people with sighted volunteers for visual assistance through a live video call. Read an article on how a Be MyEyes volunteer can help


Useful resources

Accessibility Empathy Hub changing peoples perceptionsVisiting one of our HMRC accessibility empathy hubs to experience the barriers that disabled people can face will inspire you to think about the role you play in a new, more accessible way. Note: you will not be able to do this whilst COVID-19 restrictions are in place.

We have also compiled a list of resources you may find useful.


Please email us at accessibility.team@hmrc.gov.uk if you have any questions.