Hi, Lee Hawksworth here. I’m looking for talented people to join our Software Developer Collaboration Team to work on our pioneering API Programme.
Our main goal in digitising services is always to improve things for the customer – making a process simpler and quicker, and putting the customer more in control – but moving to digital has of course also meant
I’m Sha Jenkins. My day job is Personal Assistant to a Senior Manager and I’m also a volunteer HMRC Digital Ambassador (DA). Digital Ambassadors are just normal staff with an appetite for digital, not geeky I hope, just interested. We’ve …
Over 1 million customers have already used the new Check your State Pension service, a digital collaboration between DWP and HMRC.
The Needs Enhanced Support (NES) team at HMRC are using digital technology to tailor-make services for customers who can’t access our services using our standard channels.
We all like to think we’re doing a good job, and so to win an award in recognition of your work is a great feeling.
Hey there! We’ve been asked to say a few words about our time as university industrial placements at HMRC.
Can you imagine storing and managing over 10 million filing cabinets worth of customer data? Then working out how to keep that data relevant, correct and useable? It’s a bit of a conundrum but since 2014 we’ve been working on …
...working together to improve customer service and make bigger savings.
A year has passed since we published the HMRC API strategy and it really has flown by!