The Needs Enhanced Support (NES) team at HMRC are using digital technology to tailor-make services for customers who can’t access our services using our standard channels.
We all like to think we’re doing a good job, and so to win an award in recognition of your work is a great feeling.
Hey there! We’ve been asked to say a few words about our time as university industrial placements at HMRC.
Can you imagine storing and managing over 10 million filing cabinets worth of customer data? Then working out how to keep that data relevant, correct and useable? It’s a bit of a conundrum but since 2014 we’ve been working on …
...working together to improve customer service and make bigger savings.
I never planned to work for the government, least of all HMRC. But taking up a digital apprenticeship here is one of the best decisions I've made so far.
Well we’ve just about recovered from the final of the Brathay Apprentice Challenge. Lots of good memories and some sunburn (hard to believe I know) but best of all
I remembered the drill from last year. So I arrived early to the ‘Board Room’ giving me time to do all the usual stuff like find a wifi signal, log on to the web site, say hello to the person …
I’m delighted to be blogging again, and with more recruitment news. We’re looking for 30 talented people, across 6 of our locations, to help us design and build world class digital services and support for our customers moving online.
It’s National Apprenticeship Week, so what better time to blog about our experience so far as HMRC Digital Apprentices. We’re a group of 9 Software and Test Engineer Apprentices working in the HMRC Digital Delivery Centre, Newcastle.