Nick Ryan, Head of Test & Release shares what he's learnt from testing HMRC digital services. It's not all about the tech.
How we're telling the on-going story of each of our new services, from beginning to current stage, keeping everyone involved up to date
I recently attended Computing's inaugural DevOps Excellence Awards in London. They’re designed to showcase outstanding achievement from organisations, personalities and solutions operating within the DevOps space. I am delighted to say that HMRC digital won the award for Best use …
My name’s Mike Howes-Roberts and I’m the HMRC Programme Director responsible for transforming Government Gateway. Why is transformation important? And what do we mean by transformation? Those are some of the questions I’ll try and answer
How do you stop half a billion phishing emails a year from ever reaching your customers? Well, we just have!
I feel like I’ve got déjà vu – but in a good way. It doesn’t seem like a year since I was blogging about winning Digital Project of the Year for our digital platform so I’m delighted to be back …
I’m very excited to tell you that last night the Personal Tax Account (PTA) won Digital Project of the Year at the annual UK IT Industry Awards, one of the most highly regarded in the IT calendar. Such an amazing …
Our main goal in digitising services is always to improve things for the customer – making a process simpler and quicker, and putting the customer more in control – but moving to digital has of course also meant
The Needs Enhanced Support (NES) team at HMRC are using digital technology to tailor-make services for customers who can’t access our services using our standard channels.
Read about the Making Tax Digital consultation reports published earlier this month on our Tax Agents Blog