Empathy in the workplace - what we’re doing Posted by: Dr Emma Jefferies, Posted on: 10 January 2019 - Categories: Cross Gov Collaboration, Culture & Values, Digital workplace, Empathy Programme, Guest blog, Mental Health Dr Emma Jefferies gives us an update on her work to introduce empathy into the workplace...
The Empathy Experiments - 8 lessons learned at HMRC Digital Posted by: Dr Emma Jefferies, Posted on: 22 August 2018 - Categories: Culture & Values, Empathy Programme, General, Innovation, Service Designing, User Research Understanding how to use empathy to improve collaborative behaviours and relationships amongst our teams