GOV.UK
A digital step forward for our tax credits customers
New SMS, our HMRC app and more made 2017 our most digital tax credit peak so far. Angela MacDonald, Director General of Customer Services explains...
digital transformation
Making life easier for our users
Interaction Designer Jen Rahman's world is fast-paced, interesting, challenging (at times), but also rewarding. We've got some vacancies so want to know more about what an Interaction Designer does?
Careers in User Research
User Researcher Alton Morgan talks about his work and career opportunities with HMRC digital
A new era: bold plans and innovation
HMRC has successfully completed the phased exit of the Aspire IT contract – on time and as planned. Director of IT Development, Testing and Operations at HMRC, Pete Schofield, talks about how HMRC’s new IT and commercial model is already enabling innovation on a massive scale…
Apprentice Discovery Day
A talented group of individuals ready to embark on their new careers gathered together in our first Apprentice Discovery Day. Here, Amy Hart, an apprentice graduate herself, talks about the day
5 top tips for tech testing
Nick Ryan, Head of Test & Release shares what he's learnt from testing HMRC digital services. It's not all about the tech.
Best use of agile for digital tax platform
I recently attended Computing's inaugural DevOps Excellence Awards in London. They’re designed to showcase outstanding achievement from organisations, personalities and solutions operating within the DevOps space. I am delighted to say that HMRC digital won the award for Best use …
Calling User Researchers to join our team
We’ve just advertised 16 User Research roles across a range of experience levels, so here one HMRC digital User Researcher talks about why he thinks it’s a great job.
Dream big, start small
Dream big, start small. That’s just one of messages I took away from last week’s Transforming Together event.
Green light for Government Gateway transformation
My name’s Mike Howes-Roberts and I’m the HMRC Programme Director responsible for transforming Government Gateway. Why is transformation important? And what do we mean by transformation? Those are some of the questions I’ll try and answer