With accessibility high on our agenda we held a hackathon to explore new technologies and ideas to support our colleagues and customers...
Usability Analyst Karen Whitehouse talks about testing applications with colleagues who use assistive technology.
The best way to test a service is with real people and we're always on the look out for more volunteers. Can you help?
Having led the drive to make our services more accessible, Chris Moore, accepts an international award on our behalf
The Needs Enhanced Support (NES) team at HMRC are using digital technology to tailor-make services for customers who can’t access our services using our standard channels.