I am absolutely thrilled to shortly be taking up a new role as Digital Service Manager for Application Programming Interfaces (APIs) and Third Party Software, bringing my experience in developing digital services for HMRC from as far back as 2004 – which makes me feel really old!
HMRC’s Digital Strategy sets out how HMRC will design great services for users and how it will reach digital maturity over the next few years. A big part of that journey is developing what we call “integrated” and “optimised” services. We see third party software and app developers as being a big part of that and are keen to involve them in the development of great services that support tax.
My initial focus will be to build on the great work of the Software Developer Team here in HMRC to understand the needs of software and app developers. I also want to talk to developers about what they’d like from us, how quickly they want it, and how they’d prefer to engage with HMRC.
I have a few ideas and we already have some work in train. We’re developing an API platform, for third party software and apps to send data to HMRC. I am keen that we share our APIs – we’ve got some in use and others in development. I’m sure developers will have many ideas about what HMRC apps users would find helpful, in running their businesses and dealing with their tax affairs, what should we do first, and to help us prioritise.
I don’t start work officially until 1 January 2015 but am keen to start hearing from software developers, gather views and understand how we can best keep a dialogue going – all comments welcome.